For the last five years, California College of the Arts (CCA) has worked on delivering a more modern experience for students and staff by moving to advanced, cloud-based technology. As it turns out, the school’s planning and investment gave it the flexibility and tools needed to better manage pandemic-related changes.
Presenters share quick wins from the changeover, how technology is helping students and administrators better manage student accounts, and why having online payment options is critical. They also highlight the school’s journey to cloud-based solutions, and how CCA planning, implementation, and investment positioned them to respond, adapt, and prepare for the future … even if it looks a little different.
Michelle Ziegman, senior director of customer solutions, California College of the Arts
Michelle Slaughter, principal solutions architect, TouchNet
Bryan Dickson, director, student financial services and educational programs, NACUBO