NEWS

From partner updates and thought leadership articles to awards and recognition, check in here for the latest news from TouchNet and our parent company, Global Payments.

IHE 2020 Survey of College and University Business Officers Released

TouchNet is proud to sponsor this annual survey, which examines the views of key officials on a wide range of higher education topics and is conducted in conjunction with Gallup researchers. Additionally, because all schools will be impacted by new virus-related health and safety concerns this fall, this year's survey includes a new section evaluating Coronavirus Financial Impact and Response. Read the survey.


New TouchNet White Paper Outlines Student and School Success Strategies

How can schools boost enrollment while holding down administrative costs? "Future Proof Your Campus to Secure Your Institution's Mission" offers strategies for attracting — and keeping — new students. Read more.


Technology Helps Redeemer Reach Higher for a Better Student Experience

Ellucian and TouchNet delivered affordability, Colleague compatibility, and strong product support to help Redeemer University modernize their enterprise architecture. Read more.


TouchNet Launches New FOCUS Podcast

TouchNet has launched its new podcast series, FOCUS: On the Business of Higher Education, which is available on all major podcast listening apps. Each episode features higher ed personnel and industry leaders discussing the technology-driven issues facing today's higher learning institutions. Read more.

TOUCHNET LAUNCHES NEW PODCAST, FOCUS

Provides thought leadership for higher education business professionals

LENEXA, Kan. – TouchNet, a Global Payments company, is launching its new podcast series, FOCUS: On the Business of Higher Education, available on all major podcast listening apps.

Listeners can tune in to new episodes every other Tuesday to hear real-life stories of how colleges and universities have solved pain points with everything from unique payment plans, utilizing artificial intelligence, outside-the-box credentialing solutions, and fixing student account issues. Industry experts join us to break down new security risks, recent industry research, and changes to regulations that impact how schools conduct the business side of higher education.

“As a leader in higher education technology solutions, it’s important for us to stay at the forefront of industry trends and changes. We believe sharing those insights with our customers can help them navigate this ever-changing landscape,” said Adam McDonald, President of TouchNet. “We are dedicated to providing exceptional, intuitive software solutions, but also to continually educating schools on how they can maximize the tools to deliver an unparalleled experience for their students, staff, and all who visit their campus. The launch of our podcast, FOCUS, is the natural evolution of that commitment.”

The inaugural season of FOCUS features the following guests:

  • Kristy Pritchett, Director of Student Account Services, University of Alabama – Airs 1/21/2020
  • Doug Lederman, Editor and Co-Founder, Inside Higher Ed – Airs 2/4/2020
  • Bob Mask, Director of Campus Card Services, Colorado School of Mines – Airs 2/18/2020
  • Tom Arnold, Vice President and Co-Founder, PSC – Airs 3/3/2020
  • Meghan Carr, Director of Cashiers Office, University of Missouri – Airs 3/17/2020
  • Troy Leach, Senior Vice President, PCI Security Standards Council – Airs 3/31/2020
  • Denise Gelina, Bursar, Columbia College – Airs 4/14/2020
  • Bryan Dickson, NACUBO – Airs 4/28/2020

The host of FOCUS is TouchNet’s Heather Richmond, Senior Director of Marketing. Richmond has more than 20 years of experience specializing in innovative software platforms tailored for higher education and a background in training campus professionals in PCI security and campus commerce best practices.

“Our podcast opens up a new platform for us to share insights learned across the higher ed industry,” said Richmond. “We’re proud to partner with school leaders and industry experts to help make higher education smarter.”

Listeners can find FOCUS on their favorite podcast listening apps or at www.touchnnet.com/trends/podcast. For questions or to pitch an episode idea, please contact: info@touchnet.com.


TouchNet Announces Grand Opening of Its New Headquarters

TouchNet celebrated its new headquarters grand opening with a ribbon cutting and open house on January 9, 2020. Read more.

As part of its grand opening and ribbon-cutting celebration, TouchNet presented KC-based nonprofit Heart to Heart International with a $40,000.00 donation, which represents donations received through TouchNet’s recent employee giving campaign for 2020. Read the full news release.
TouchNet ribbon cutting

TouchNet Named 2019 Ellucian Technology Partner Award Winner

TouchNet received the 2019 Customer First Award at Ellucian's Technology Partner Forum, which takes place in conjunction with the EDUCAUSE annual conference. TouchNet was recognized for updating processes prior to cloud migration and proactively working with customers and Ellucian's own Professional Services to ensure the Ellucian TouchNet solution continues to meet and exceed customer expectations. Read more.


Adirondack Solutions Works with TouchNet to Offer Streamlined Payment Processing

Adirondack becomes first partner to take advantage of built-in payment processing. Read more.

When students pay for goods and services, campus merchants have many payment processing options from which to choose. TouchNet is making that easier. Adirondack is the first TouchNet Ready Partner to take advantage of built-in processing functionality, creating an end-to-end payment solution that's as easy to implement as it is secure.

Adirondack customers simply sign a payment processing agreement, then TouchNet and Adirondack coordinate setup and implementation. Once that's done, customers will enjoy premium support and access to TouchNet's Client Community.

To learn more about this exciting program, don’t miss the ASUG information session Friday, September 27 @ 3:45 PST. Or, if you're ready to get started, contact TouchNet Ready Partner experts at partnerships@touchnet.com


University of Houston Administrators Highlight OneCard Benefits

CR80News interviews administrators at The University of Houston to learn how their branded OneCard — the Cougar Card — makes campus life easier and safer for students while simultaneously providing the university with new reporting capabilities and data-driven solutions. Watch the video.


IHE 2019 Survey of College and University Business Officers Released

TouchNet is proud to sponsor this annual survey, which examines the views of key officials on a wide range of higher education topics and is conducted in conjunction with Gallup researchers. Read the survey.


Ellucian and Global Payments’ TouchNet Business Expand Partnership to Support Colleges and Universities in the Caribbean

TouchNet's cloud-based campus credential solution is now available to colleges and universities in the Caribbean. Read the full release.


Sales Engineer David Falldien Demonstrates New OneCard Functionality

In this CR80News interview, David Falldien provides a hands-on demonstration of some of OneCard VIP’s exciting new features. Watch the video.


TouchNet Celebrates 30th Anniversary

From humble beginnings, TouchNet has helped millions of students and thousands of campus administrators navigate the technology and financial aspects of higher education. Read the full release.

Global Payments' Kansas City-based industry leader providing cloud-based, software driven solutions to higher education celebrates 30th anniversary

LENEXA, Kan. – Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, is pleased to celebrate the 30th anniversary of its TouchNet business, the leading provider of integrated, comprehensive and secure commerce and credentials solutions for colleges and universities.

This local Kansas City company has helped millions of students and thousands of campus administrators navigate the technology and financial aspects of higher education. Over the past 30 years, TouchNet has transformed from a small start-up company in Lenexa, Kansas to an international industry leader supporting universities and colleges worldwide. Today, through its robust technology platform, TouchNet combines software and payments seamlessly to deliver comprehensive, cloud-based solutions and enables students and families to easily make tuition payments and provides access to resources and a diverse set of campus services.

"TouchNet came from humble beginnings in Kansas and has now grown into a worldwide organization delivering software-driven,technology-enabled solutions and serving millions of customers each year," said Adam McDonald, President TouchNet. "We are proud to be a part of the greater Kansas City community. At Global Payments, we believe in making the places where we live and work better every day, and we are extremely proud to support organizations such as Heart to Heart International and United Way of Greater Kansas City."

"TouchNet is another example of Global Payments' strategy to invest in and grow technology enabled businesses in strategic verticals. TouchNet's cloud-based software includes full omni-channel capabilities and as a leader in technology and commerce, we will continue to innovate and improve our services to deliver more comprehensive, vertically fluent solutions and outstanding service to our customers," McDonald added.


"Students, Finance & Completion" Booklet Released

With content introduced by TouchNet President Adam McDonald, this Inside Higher Ed publication explores the financial aspects of earning a college degree and some of the tools, incentives, and partnerships institutions are using to help students pay for and complete their education. Download the booklet here.


Ellucian Partner Award Winners Announced

Ellucian honored its top 2018 partners at the Partner Forum held in conjunction with the EDUCAUSE Annual Conference. Read the article here.


Ellucian Names TouchNet “Partner of the Year”

Campus software and services provider Ellucian named TouchNet Partner of the Year at its Partner Forum reception during the EDUCAUSE Conference. Read the article here.


TouchNet Ready Partner Program Welcomes Ulyngo Marketplace

The Ulyngo multi-channel marketplace, which enables students to complete various campus-related commerce transactions online, is the newest addition to the TouchNet Ready Partner Program. Read the article here.


Streamlining payments for a better student experience

Institutions are opting for an omnichannel approach to payments across campus. Read the article here.


A Complete Approach to Campus Commerce at Texas State University

Upgrading to a comprehensive commerce platform helps Texas State take a complete approach to campus commerce with TouchNet. Read the article here.


Global Payments Announces TouchNet International Expansion

Providing technology enabled, software driven solutions to the higher education market worldwide

Atlanta & Kansas City, Mo. – Global Payments, Inc. (NYSE: GPN), a leading worldwide provider of payment technology services announced the international expansion of its TouchNet business. TouchNet provides a technology enabled, software driven solution for colleges and universities that centralizes and manages campus commerce. Read the full press release.


Global Payments Merger with Heartland Payment Systems Effective Today

Lenexa, KS – Monday, April 25, 2016. TouchNet today received the much-anticipated news that the merger of Global Payments Inc. (NYSE: GPN) and Heartland Payment Systems, Inc. (NYSE: HPY) has been finalized. The combined organization will be one of the world’s leading providers of payment technology services, serving more than 2.5 million merchants globally. Based in Atlanta, Global Payments provides a broad range of products and services for enabling all types of merchant payments across a variety of distribution channels in markets around the world.

TouchNet is a wholly owned subsidiary of Heartland Payment Systems and is now part of Global Payments. “We are delighted to be part of this expanded payments organization,” remarked Dan Toughey, Senior Vice President, TouchNet. “The additional resources and expertise available to us will help TouchNet continue to be the leader in financial technology solutions for colleges and universities.”

For more information, see the Global Payments news release.