On the Business of
Higher Education

A podcast dedicated to exploring the issues that face the business of higher education.

Host Heather Richmond, Vice President of Marketing at TouchNet, talks with campus and industry leaders about innovative solutions that are helping simplify the business of higher education.

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More recent interviews

Extending Student Success Beyond the Student Finance Office

In this episode, hear from Kevin Smith, Canisius University, about how his team has empowered staff and faculty across the university to better support student success with a new solution that enables users to access a comprehensive view of a student’s engagement on campus, while protecting sensitive information.

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Optimizing Your Payment Solution to Work for Your Students

On this episode of FOCUS, Lisa Mazure, Associate Vice Chancellor for Finance and Fiscal Services at Alamo Colleges District, shares her journey of improving student financial services at Lansing Community College and the Alamo Colleges District. Listen now to learn how she’s implemented change to lead students towards financial and academic success.

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ACH Payment Trends and Avoiding Fraud in Higher Ed

In this episode, tune into FOCUS as we talk all things ACH payments and fraud management. We’re joined by Brad Smith, senior director of industry engagement and advocacy at Nacha. Listen to learn about trends in ACH usage, updated security standards and guidelines, and ways to prevent fraud.

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