eRefunds

Student disbursements and campus refunds are easy, safe, and reliable with TouchNet, offering a full range of refund solution options.

Meet Student Expectations

Most individuals expect to receive their refund or reimbursement as quickly as possible. Bill+Payment offers a wide range of refund solutions and disbursement options, allowing colleges and universities to provide payers a choice. Institutions can select which options to enable that best meet expectations for fast refunds, while balancing cost, security, and operational requirements.

Refund Options

Direct Deposit: Refunds are processed and delivered via direct deposit (ACH) to the student’s bank account, allowing schools to refund students in one to two business days
Direct to Debit: Direct to Debit via an Original Credit Transaction (OCT) enables refund recipients to receive funds instantly on their Visa or Mastercard debit card instead of waiting for a direct deposit or a mailed check
Paper Checks: Students typically receive paper check refunds in three to five business days. Delivery can take up to 30 days in some instances
Credit Card Refunds: Schools with an eRefunds license can refund a student’s credit card payment back to the credit card on file. Refunds can be processed through PayPath for schools offering this solution

Benefits

Convenient—Students can conveniently select from multiple refund methods, allowing institutions to meet student expectations for refund options and timing
Secure—Integration with your SIS and our multi-factor authentication ensures that cardholder data is safe
Compliant—Multiple disbursement methods means you are in compliance with Title IV requirements
Instant Communication—Students and authorized users receive automated notifications of refund status