FOCUS:
On the Business of
Higher Education

A podcast dedicated to exploring the issues that face the business of higher education.

Host Heather Richmond, Vice President of Marketing at TouchNet, talks with campus and industry leaders about innovative solutions that are helping simplify the business of higher education.

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More recent interviews


Taking a Student-Friendly Approach to Past-Due Accounts with the University of Alabama

On this episode of FOCUS, Kristy Pritchett, Director of Student Account Services at the University of Alabama, discusses how a student-friendly approach to past-due accounts leads to higher retention rates.

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Behind the Scenes of Mobile ID for Apple and Android

Joe shares a behind-the-scenes look into successfully launching Mobile ID for Apple and Android to students and staff.

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The Future of Sustainable Campuses with TAFE Queensland Gold Coast

Karen Dickinson, General Manager for the Gold Coast Region at TAFE Queensland Gold Coast, shares the radical approach that TAFE Queensland took with their new Robina campus to support sustainability in every aspect of construction and ongoing operations.

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