Student finance at an institution can be complex, especially when trying to meet student expectations for flexibility, choice, and security. Join this session to learn about the basic components of business office payments, including a variety of methods and settlement flows, payments terminology, and the associated governing bodies and regulations. Different refund methods, chargeback causes and management tips, and the benefits of compliance will also be reviewed.

Learning objectives:

• Learn what the most common payment methods are for tuition
• Understand the different payment methods, terminology, and settlement flows
• Explore the benefits of having one vendor for your payment software and processing