Heather Richmond

Heather Richmond, Vice President of Marketing at TouchNet, has more than 25 years experience in EdTech specializing in innovative software platforms tailored for the business of higher education. Heather is an inspiring change agent that leads with passion and thought leadership that reinforces TouchNet’s position as the industry leader in campus payments and ID management, security, compliance, and more. Heather believes in using data to inform problem solving throughout the solution lifecycle process: from conducting research and listening to needs in the market; to developing strategies and designing solutions; all the way to monitoring impact and success. Before joining TouchNet, Heather led the customer success team for an alumni fundraising and engagement technology company. Heather earned her bachelor’s degree in business administration with a marketing emphasis at Missouri Western State University.