Sue has served higher education for almost 30 years, including her most recent role as Director of Enterprise Information Systems at Worcester Polytechnic Institute. Since 2019, Sue has been setting the research agenda and authoring numerous reports in her areas of expertise at Tambellini, an independent technology research and advisory firm dedicated exclusively to higher education. She also assists in client engagements, supports client services, and presents on topics including data strategy, customs solutions, and working collaboratively with institutional research colleagues.