Cardiff Met knows that most universities in the sector have been experiencing limitations for many years as they are using the same legacy solution. They want to share their experience so others can benefit from TouchNet, too.

Choosing the best customisations

“It’s been a game-changer to be able to have the store work the way we want, simply grouping products together by category with a custom look and feel, whilst staying on brand. We have seen success in ecommerce sales and activity, with an enhanced product range, supporting a wider range of schools and units across the University,” said Rebecca.

A tool built to grow additional revenue streams

In its first year of operation, Cardiff Met’s uStore produced 34% growth in revenue. Already midway through the second year of operation, the uStore is continuing to grow, consistently supporting the university’s commercial and academic activities.

Enabling decentralisation — doing more with less

With limited resources following the university’s restructure, Cardiff Met needed a solution that would allow for oversight across all departments while rolling out a decentralised administrative model.

Stuart Young, ecommerce manager at Cardiff Met, says, “it’s easy to train and teach each store manager how to develop and promote their own product range, whilst maintaining a consistent and clean look across all pages.”

Each department has its own dedicated store with the ability to add products and services whenever needed. Students can now browse to find products and short courses easily, which has resolved a long-standing challenge.